Refund Policy

Our Refund Policy

At Gitera, we want you to be completely satisfied with our services. We offer a straightforward refund policy to ensure your peace of mind.

14-Day Money-Back Guarantee

We offer a 14-day money-back guarantee on all new subscriptions. If you're not satisfied with our service, you can request a full refund within 14 days of your initial purchase.

Eligibility

To be eligible for a refund:

• Request must be made within 14 days of purchase
• Account must be in good standing
• Request must include order number and reason for refund

How to Request a Refund

To request a refund:

1. Email support@Gitera.com with subject "Refund Request"
2. Include your order number
3. Provide reason for refund
4. We'll process your request within 2 business days

Refund Processing

Refunds will be processed through your original payment method. Please allow 5-10 business days for the refund to appear in your account.

Exceptions

The following are not eligible for refunds:

• Requests made after 14 days
• Custom enterprise solutions
• Accounts violating our terms of service

Contact Us

If you have questions about our refund policy, please contact:
Email: support@Gitera.com